Director, Registration

Responsibilities

Registration Services

• Maintain current knowledge of all relevant legislation, including the Regulated Health Professions Act, 1991 (RHPA) and the Opticianry Act, 1991, and the regulations under those acts.
• Manage and oversee all processes related to the registration department, including initial applications, reinstatements, class changes and certificates of authorization.
• Oversee the annual renewal of registrants, ensuring a smooth process for registrants and integration with other departments.
• Research, develop and recommend new policies and procedures related to registering and renewing all classes of registration and implement these policies once approved.
• Ensure all policies related to Registration Services are reviewed regularly, and identify necessary amendments or additions where indicated.
• Ensure all aspects of registrant records, both hard copy and electronic, are managed in an accurate, secure, timely and efficient manner.
• Ensure maintenance of the organization’s public register in accordance with the RHPA and the organization’s by-laws.
• Ensure smooth functioning of the database, including conducting quality checks, generating statistical reports, recommending system improvements, and managing the implementation of system upgrades and improvements.
• Prepare reports, briefing notes and memos to the Board, Registration Committee and Registrar/Deputy Registrar as requested, on changes to registration policies and procedures.
• Coordinate the preparation and submission of all reports, reviews or other information required by the Ministry of Health, Fairness Commissioner, or other regulatory authorities
• Manage escalated complaints and complex issues relating to registration

Registration Committee

• Oversee the scheduling of Registration Committee meetings and management meeting logistics.
• Develop Committee meeting agendas in consultation with the Committee Chair.
• Oversee the development of materials and resources for the Committee, including meeting packages, briefing notes and environmental scans.
• Develop and deliver Committee orientation and training.
• Oversee the drafting of meeting minutes and preparation of materials for Board meetings, including briefing notes and quarterly and annual committee reports.
• Draft decisions and reasons on behalf of the Committee, and ensure decisions are implemented, tracked and that appropriate follow-up steps are taken.

Leadership Responsibilities

• Supervise, train, mentor and evaluate the work of the Registration team.
• Provide positive, supportive and innovative team leadership to the Registration team.

Communications/Internal and External Relations

• Draft registration-related communications.
• Draft content for communications, including e-blasts, newsletters, annual reports and/or blogs, related to registration matters.
• Develop and update registration content for the  website
• Work collaboratively with other departments and resources of the College.
• Liaise and work with system partners on policies and processes relating to entry-to-practice competencies, national examinations, Prior Learning Assessment and Recognition (PLAR) process for internationally trained applicants, strategic projects, and other regulatory functions.
• Act as the first point of contact with the Office of the Fairness Commissioner.
• Deliver presentations to the  board, registrants, students and applicants on registration-related topics.